Privacy Policy
Introduction
Indulge Experiences LLP (hereby referred to as we, our or us) is determined to ensure the privacy of our customers and our web visitors. The following Privacy Policy details our data collection, use, sharing, and protection of your data during your visit to or when using our services and travel services we provide. Use As of the
date of this Privacy Policy, by using our services or accessing our Website, you have accepted the practices outlined in this Privacy Policy.
1. Information We Collect
We gather data in order to offer and enhance our services.
1.1 Personal Information
Any information that you give willingly, such as:
- Full name
- Email address
- Phone number
Billing and mailing address
- Passport information (when travelling is necessary)
- Debit/credit card information, UPI IDs, etc.
1.2 Non-Personal Information
Technical and usage data, which should be gathered automatically and include:
- IP address
- Browser type and version
- Device information
- Estimated physical location.
- Page views, pages time, and navigation history.
- Date and time of access
1.3 Sensitive Information
- In rare instances, we will take:
- Health or medical related information (e.g., to take travel insurance or eat)
- Special services required by passengers.
1.4 Cookies and Tracking Technologies.
- We utilize cookies, pixels and other technologies to:
- Enhance user experience
- Remember preferences
- Examine traffic and trends of websites.
- Cookies can be managed via your browser.
2. How We Use Your Information
- The following are the purposes of using your information:
- Transaction Processing: Making travel bookings e.g. tours and hotels, transportation and other associated services.
- Customer Support: Attending to customer queries and solving problems.
- Personalization: Recommendations, itineraries, experiences.
- Marketing Communications: Sending newsletters, offers and updates at your permission.
- Legal & Compliance: Adherence to legal, regulatory and contractual requirements.
- Analytics and Improvements: Tracking the performance of the websites and making our services better.
3. Sharing of Information
Your personal information is not sold by us. We can share information in the following instances:
3.1 Service Providers & Partners
- It is to trusted third parties:
- Complete travel arrangements (airline, hotels, transport companies, etc.)
- Process payments securely
- Offer customer services including IT, analytics and customer support.
3.2 Legal and Regulatory requirements. - When required
- Adhere to the laws,
- regulations, subpoenas, or court orders.
- Guard our rights, property or safety or that of our users.
3.3 Business Transfers - When there is a merger, acquisition, or sale of assets, the information can be transferred as a transfer.
3.4 Marketing & Advertising - We can make use of anonymized or aggregated data to perform marketing, analytics, or partnerships.
4. Data Security
- We have practiced adequate and suitable security measures, which include:
- Encryption: Safe communication of confidential information (SSL/TLS)
- Access Controls: The access should be limited to authorized personnel.
- Frequent Reviews: Periodic security auditing and appraisals.
- Third-Party Protection: Guaranteeing compliance with partners on data protection rules.
In spite of these measures, there is no 100 percent secure way of transmission over the internet.
5. Your Rights
You can be entitled to:
- Access your personal data
- Inaccurate or incomplete data which is correct.
- Ask to delete your data (legal requirements)
- Limit or protest against some processing activities.
- Revoke permission of marketing communications.
- Request data portability
- In order to exercise your rights you may contact us in the following details. This may involve identity check-up.
6. Data Retention
- The sales force retains personal information because:
- To the extent that there is a need to satisfy the purposes identified in this policy.
- This is done in accordance with legal, tax, or regulatory requirements.
- Solving conflicts and implementing contracts.
- When you are not in India, you access our Website and your information can be transferred to India or other nations. You agree to such transfers by means of utilizing our services.
- Our Website can have links to third party sites. Their privacy habits and content are not our business. Their policies should be reviewed individually.
- This Privacy Policy can be changed periodically. Any changes will be uploaded on this page and a new effective date will be added. We encourage regular review.
- In case you have any inquiries or requests concerning this Privacy Policy, please address us:
- Phone: +91 9717919964
- Email: info@indulgeexp.com.
- We will appreciate your trust in Indulge Experiences LLP. We respect your privacy and we will be careful and open regarding your personal data.
- Indulge Experiences LLP
- 1037, 10th Floor Galaxy Diamond Plaza, Next to Gaur City Mall, Sector 4, Greater Noida West. Uttar Pradesh 201016
- +91 9717919964
- info@indulgeexp.com
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